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Golden Owls Basketball Club

Privacy &
SMS Policy.

This policy explains how we collect, use, protect, and share information and describes the terms of our text-messaging program.

Last updated September 21, 2026

Privacy Policy

Information we collect

Golden Owls Basketball Club (“Golden Owls,” “we,” “us,” or “our”) may collect information that parents, guardians, players, volunteers, and website visitors provide through our website, forms, portals, email, telephone, text messaging, or in-person registration.

This information may include:

  • Parent or guardian name, relationship, address, email address, and telephone number.
  • Player name, date of birth, age, gender, grade, school, program interest, basketball experience, and uniform information.
  • Emergency contacts, allergies, medications, medical conditions, physician information, and other safety-related information voluntarily provided for participation.
  • Registration, waiver, consent, attendance, eligibility, payment-status, and team-participation records.
  • Messages, questions, and other communications sent to Golden Owls.
  • Basic technical information that may be recorded by our website or hosting provider, such as IP address, browser type, device type, and access time.

How we use information

We use collected information to:

  • Respond to inquiries and process player interest and registration forms.
  • Organize teams, practices, games, workouts, events, and program activities.
  • Communicate with parents and guardians about registration, payments, schedules, safety matters, and team updates.
  • Maintain emergency, medical, waiver, consent, eligibility, and administrative records.
  • Process payments through our payment-service providers. Golden Owls does not store complete payment-card numbers on its website.
  • Operate, secure, maintain, and improve our website, portals, and communications systems.
  • Comply with applicable legal, safety, insurance, and recordkeeping obligations.

Children’s information

Golden Owls operates youth programs and therefore receives information about children from their parents or legal guardians. We collect and use this information only as reasonably necessary to evaluate interest, register participants, manage the basketball program, communicate with families, and protect player health and safety.

Children should not submit personal information directly without the involvement and permission of a parent or legal guardian. A parent or guardian may contact us to review or request corrections to their child’s information.

How information may be shared

Golden Owls does not sell personal information, mobile telephone numbers, or SMS opt-in consent.

We may share limited information with:

  • Authorized coaches, administrators, volunteers, and program personnel who need the information to perform their responsibilities.
  • Service providers that support website hosting, email delivery, SMS delivery, payment processing, scheduling, registration, data storage, or other operational services.
  • Medical personnel, emergency responders, facilities, leagues, insurers, or government authorities when reasonably necessary for safety, participation, compliance, or legal purposes.
  • Other parties when required by law or when necessary to protect the rights, safety, or property of Golden Owls, a participant, or another person.

SMS opt-in information and consent are not shared with third parties or affiliates for their own marketing purposes. Service providers may process information only as needed to deliver services on our behalf.

Data security and retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, email system, text-messaging service, or electronic-storage method can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary to operate our programs, communicate with families, maintain participation and financial records, meet safety and insurance needs, resolve disputes, and satisfy legal obligations. Information may be deleted or anonymized when it is no longer reasonably needed.

Your choices and requests

Parents and guardians may contact us to request access to, correction of, or deletion of information they provided, subject to legal, safety, insurance, financial, and recordkeeping requirements.

Email preferences may be changed by contacting us. SMS consent is optional and is not required to submit an interest form, register a player, make a purchase, or participate in Golden Owls programs.

SMS Messaging Terms & Conditions

Golden Owls text-messaging program

By voluntarily providing SMS consent, you agree to receive recurring automated informational and, where applicable, promotional text messages from Golden Owls Basketball Club at the mobile number you provided.

Messages may concern player interest, registration, registration fees, practices, workouts, games, schedules, changes, cancellations, reminders, team announcements, tryouts, events, volunteer opportunities, and related club programs.

Consent

SMS consent must be provided by the owner or authorized user of the mobile number. By opting in, you confirm that you are at least 18 years old or are the player’s authorized parent or legal guardian. Consent is not a condition of registration, participation, or purchase.

Message frequency and charges

Message frequency varies based on team activity and your interaction with Golden Owls. Message and data rates may apply. Contact your wireless provider with questions about your messaging or data plan.

Opt out

You may unsubscribe at any time by replying STOP. Other supported opt-out keywords may include CANCEL, END, QUIT, or UNSUBSCRIBE. After opting out, you may receive one final confirmation message. No additional messages will be sent unless you provide renewed consent.

Help

Reply HELP for assistance, email mail@goldenowls.org, or call (954) 519-5608.

Carrier disclaimer

Wireless carriers are not responsible for delayed or undelivered messages. Delivery is subject to the effective transmission of messages by your wireless carrier and is outside Golden Owls’ control.

Mobile-information privacy

Golden Owls does not sell mobile numbers or SMS consent information. Mobile opt-in information and consent will not be shared with third parties or affiliates for their marketing purposes. Information may be provided to communications service providers only as necessary to operate and deliver the messaging program.

External services and links

Our website may link to services operated by other organizations, including payment, scheduling, social-media, or team-communication services. Their privacy practices are governed by their own policies, and Golden Owls is not responsible for third-party websites or services.

Policy changes

We may update this Privacy and SMS Policy when our practices, services, or legal obligations change. Updates become effective when posted on this page. The “Last updated” date identifies the current version.